Leadership means different things to different people. To some, it evokes the vision of a strong-willed, type “A” personality who always gets his or her way. To others, the term suggests a great communicator, who presents, explains and educates others so that everyone...

When you are part of an organization whose message is universal and has the potential to provide a life-changing impact to everyone, it’s easy to assume that ‘focus’ is not a high priority. Since you’re “selling” something that everyone you come across could benefit...

For many small business owners, the single greatest challenge to achieving sales growth is prospecting. Prospecting is the first step in the sales process, and it focuses on identifying and reaching out (either through marketing activities or through sales efforts) to...