It seems like only yesterday that I was making plans for Q1 and now it’s year end. The details of each day fade over time and it’s easy to overlook meaningful moments and accomplishments. So, I’m taking time to intentionally reflect on a theme I’ve experience this...

Fanatical, consistent sales activity beats intense, sporadic sales activity every time. A tiny drop of water can drill a hole in a rock when it drips in the same spot over a long period of time. Likewise, a small amount of sales activity, when done consistently over...

Thirty years ago, I learned about the communication pie and it forever changed the way I think about communication. The concept was put forth by a college professor, Albert Mehrabian, in the 1970’s. When it comes to communicating feelings and attitudes, words, tone of...