Fanatical, consistent sales activity beats intense, sporadic sales activity every time. A tiny drop of water can drill a hole in a rock when it drips in the same spot over a long period of time. Likewise, a small amount of sales activity, when done consistently over...

Thirty years ago, I learned about the communication pie and it forever changed the way I think about communication. The concept was put forth by a college professor, Albert Mehrabian, in the 1970’s. When it comes to communicating feelings and attitudes, words, tone of...

I love connecting with people in conversation, getting to know them in a meaningful way. About a year ago I got (what I thought was) a brilliant idea to add a link to my calendar on my LinkedIn profile. No one used it – until this week. Someone I didn’t know appeared...

Value is in the eye of the beholder. Your buyer is the only one qualified to judge the value of your solution. What you, the seller, think takes second seat. Unfortunately, you cannot just ask someone what they value. People hold back critical information to protect...